Based on the bestselling Crucial Conversations book by Vital Smarts, this course teaches the practice and skills for having difficult conversations. Relationships are strengthened and intractable problems are resolved through conscious use of these techniques.

THIS IS SESSION 2 OF 4. These sessions begin on March 26, 2024. Registration ends March 15, 2024. You must attend all four sessions. Please see the original 3/26/24 entry for full details.